Maor Ezer, ai.work | theCUBE + NYSE Wired: Mixture of Experts - AI Agent Conference 2026

In this episode of theCUBE + NYSE Wired, co-host Gemma Allen interviews Maor Ezer, co-founder of ai.work, regarding the challenges of manual processes in internal enterprise workflows. Ezer highlights that approximately 45% of internal workflows—spanning IT, HR, and finance—remain service-oriented and dependent on traditional ticketing systems. He advocates for the adoption of "AI workers," governed agents capable of managing these requests efficiently, blending human-like reasoning with operational protocols. The discussion delves into key concepts such as agentic technology, task decomposition, and how human roles will evolve alongside AI adoption within organizations. Ezer also addresses the broader implications of this evolution across industries, citing early successes in automating ticket loads and improving response times.

• Challenges of manual workflows in internal enterprise processes
• The concept of "AI workers" and their operational capabilities
• Transformation of roles within organizations as AI is adopted
• Agentic technology: moving beyond buzzwords into practical applications
• The importance of reskilling employees as workflows shift
• Market dynamics: competition among existing SaaS providers
• Use case exploration in IT, HR, and finance sectors
• Future roadmap and potential for broader enterprise applications