Doug Schmitt, Dell | theCUBE + NYSE Wired: AI Factories - Data Centers of the Future

In this episode of theCUBE + NYSE Wired: AI Factories – Data Centers of the Future, Doug Schmitt, Chief Information Officer of Dell Technologies, discusses the practical applications and results of enterprise AI as it transitions from experimental phases to practical, scalable implementations. Schmitt highlights Dell's position as “customer zero,” where the company has streamlined over 800 initial projects into a few impactful AI platforms that enhance software development, service delivery, and sales processes. He stresses the importance of data readiness and swift iteration to drive return on investment (ROI). Moreover, Schmitt illustrates real-world outcomes, such as reduced patient wait times at the Guthrie Clinic, and outlines future directions, including the reimagining of processes and the strategic incorporation of hybrid frameworks to protect sensitive data while optimizing AI capabilities.

• Transition of enterprise AI from lab testing to real-world applications.
• Dell's approach as “customer zero” and insights gained from 800 AI experiments.
• The critical role of data ownership and management in AI initiatives.
• Case study: Improved patient outcomes at Guthrie Clinic through AI.
• Importance of reimagining workflows rather than merely automating existing processes.
• The need for hybrid strategies in managing sensitive data and infrastructure.
• Adoption of agentic AI and its role in scaling AI applications.
• Cultural considerations for organizations implementing AI transformations.